Returns & Exchanges
At SugarCane Jeans, we want your denim to fit perfectly; if it doesn't, you can return or exchange your items within 30 days of delivery. All returned garments must be in their original condition, unworn and with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Denim
Place the items securely in their original packaging, ensuring the SugarCane Jeans tags are intact and the invoice is included.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.